Please be aware that with the COVID-19 making headlines daily, hackers and scammers are now using this potential public health crisis as an opportunity to take advantage of unsuspecting businesses and consumers. Protecting you from fraud is our top priority and we are committed to ensuring the safety and security of your information!
Fraudulent emails have surfaced claiming to be from the Center of Disease Control and Prevention (CDC) or the World Health Organization (WHO) directing unsuspecting recipients to harmful websites that load malware or other harmful applications, under the ruse of offering important pandemic information. In response to these and other campaigns, the WHO and CDC have issued alert warnings to consumers to be on the lookout for individuals posing as the organizations.
The best practice in avoiding scams and hackers is to not click on any links in emails you were not expecting or you did not request, just delete the emails. As a reminder, if you are Health Advantage Credit Union Debit/ATM Card holder and suspect fraudulent activity on your account you should contact us immediately.
Here are some tips to help you keep the scammers at bay:
- Hang up on robocalls. Don’t press any numbers. Scammers are using illegal robocalls to pitch everything from scam Coronavirus treatments to work-at-home schemes. The recording might say that pressing a number will let you speak to a live operator or remove you from their call list, but it might lead to more robocalls, instead.
- Fact-check information. Scammers, and sometimes well-meaning people, share information that hasn’t been verified. Before you pass on any messages, contact trusted sources. Visit What the U.S. Government is Doing for links to federal, state and local government agencies.
- Know who you’re buying from. Online sellers may claim to have in-demand products, like cleaning, household, and health and medical supplies when, in fact, they don’t.
- Don’t respond to texts and emails about checks from the government. The details are still being worked out. Anyone who tells you they can get you the money now is a scammer.
- Don’t click on links from sources you don’t know. They could download viruses onto your computer or device.
- Watch for emails claiming to be from the Centers for Disease Control and Prevention (CDC) or experts saying they have information about the virus. For the most up-to-date information about the Coronavirus, visit the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).
- Ignore online offers for vaccinations. There currently are no vaccines, pills, potions, lotions, lozenges or other prescription or over-the-counter products available to treat or cure Coronavirus disease 2019 (COVID-19) — online or in stores.
- Do your homework when it comes to donations, whether through charities or crowdfunding sites. Don’t let anyone rush you into making a donation. If someone wants donations in cash, by gift card, or by wiring money, don’t do it.
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