Visit Our Michigan Avenue ITM Branch For A CHANCE TO WIN $500*!
Interactive Teller 'Live Support' Hours

 

1. Members who visit our Michigan Avenue Interactive Teller Machine (ITM) Branch

2. AND complete a transaction with an Interactive Teller during the month of July will be entered to WIN $500!*

Discover the convenience of our ITMs. Enjoy personal assistance through video tellers, and a wide range of secure banking services including cash deposits, withdrawals, account inquiries, loan payments, and more. Experience technology designed to meet your financial needs with ease and efficiency. 

Our Interactive Teller Machine (ITM) Branch is located at 1430 N. Michigan Avenue, in Saginaw. Stop and experience our ITM machines. 

Frequently Asked Questions

What is an ITM?

An ITM combines the ease of self-service ATMs with the benefits of personalized banking from a Health Advantage employee. An ITM looks like an ATM and can provide the same functions in addition to being able to speak to a Health Advantage employee using live video.

What transactions can be conducted?

Almost any transaction that can be completed with a lobby teller can be done at our ITMs; examples include balance inquiries, withdrawals, deposits, transfers, check cashing, loan payments and more! ITMs cannot disburse official checks, money orders or coin. Nor can they accept documents or coin. Members will need to visit one of our branch lobby locations to do these things.

Will I be talking to a machine?

No, you will be talking to one of our ITM tellers. A video of them will appear on your screen and they can help assist you with your questions and transactions.

How does an ITM work?

When you’re ready, simply touch the ‘TALK TO TELLER’ button, you will be connected via two-way live video with one of our interactive tellers to help with a transaction or answer your account questions.

Why should I use an ITM?

ITMs allow us to serve you by offering a new level of convenience, with Live Teller Support during normal business hours and ATM use outside of business hours. ITMs offer an alternative to waiting in line while providing safe, secure transactions.

Did this eliminate jobs?

No, it actually helped create additional job openings at our Credit Union.

What if I have additional questions?

If you have additional questions please CALL: 989.791.7070 or TEXT: 989.399.9662.

*Terms and Conditions: Promotional Period is July 1st through July 31st, 2024. One lucky winner will receive a $500 deposit into their Health Advantage Savings Account. Participants must be 18 years of age and a member of Health Advantage Credit Union. Each Health Advantage member transaction completed at the Michigan Avenue ITM Drive-Thru, using an Interactive Teller, during the promotional period counts as one entry.