Our Michigan office is officially closed through fall 2023 for construction. Michigan Avenue's reconstruction will have a completely new look and feel to the building! It will include a drive thru style design with Interactive Teller Machines (ITM's), where you can conduct transactions virtually with a Health Advantage employee. While the Michigan branch is closed for renovations our State Street and Eastman Ave, Midland locations will still be open and fully functional. As always access to our online and mobile banking are available 24x7.
We will be implementing Interactive Teller Machines (ITM's) in a drive thru style, there will be no building to enter. ITM's allow you to complete transactions while seeing and speaking with a Health Advantage employee using live video.
When you’re ready, simply touch the screen to be connected directly to one of our interactive tellers. You may be asked to scan your ID for identification.
ITM stands for Interactive Teller Machine. An ITM looks like an ATM and can provide the same functions in addition to being able to speak to a Health Advantage employee using live video.
Almost any transaction that can be completed at a teller line can be done at our ITMs; examples include balance inquiries, withdrawals, deposits, transfers, check cashing, loan payments and more!
ITMs allow us to serve you on your schedule, with teller transactions during normal business hours and ATM use outside of business hours. ITMs offer an alternative to waiting in line while providing safe, secure transactions.